Support that
feels fast.

Helpwave unifies email, chat, and social inboxes with AI replies and a shared team workspace. Designed for speed.

I'm having trouble connecting my billing API. Can you help?
Absolutely. Let me pull up your account details and we'll get this sorted.
I see the issue. You need to rotate your API key in the settings dashboard. Here is the link: /settings/api

Trusted by teams moving from

Zendesk
Intercom
Help Scout
Crisp
Front
Groove

Everything you need.
Nothing you don't.

A focused feature set designed specifically for modern software companies.

Shared inbox

Unite email, Twitter, and in-app chat in one lightning-fast interface. Collaborate with notes and mentions without leaving the thread.

AI replies

Draft responses instantly based on your past tickets and documentation. Review, tweak, and send in seconds.

Macros & Automations

Automate repetitive tasks. Route tickets, apply tags, and send predefined responses with powerful command-k shortcuts.

CSAT tracking

Measure customer satisfaction automatically. Get actionable insights into your team's performance with beautiful native reporting.

3.1M Tickets Solved
8k+ Support Teams
4.8 Average Rating
"Our first response time halved within a week. Helpwave feels like an extension of our product team, not just another clunky tool."
LM
Lucas Meyer
Support Lead at SaaS Co.

Simple, transparent pricing.

Monthly Annually 2 months free
Starter
$0
Perfect for early stage startups.
  • Up to 2 seats
  • Shared email inbox
  • Basic reporting
Get started
Scale
$65/mo per seat
For large teams needing control.
  • Everything in Growth
  • Custom integrations & API
  • SAML SSO
  • Dedicated success manager
Contact sales

Ready to speed up your support?

Join thousands of modern teams delivering exceptional customer experiences with Helpwave.

Start your free trial
Start free